by Karl James & Company | Dec 28, 2020 | Corporate Reputation, crisis, karl james blog, Uncategorized
The following are real-life crisis management methods and messaging used by Karl James & Company to disarm an unrelenting, upset customer who took unfounded complaints to social media and beyond. Prior to our involvement, the attacks on this retailer went on for...
by Karl James & Company | Feb 11, 2020 | karl james blog
When coaching clients on how to work with media, Karl James and Company starts by asking for each participant’s greatest fear. Inevitably, the majority say being misquoted or taken out of context. Who could forget this recent boondoggle by Arkansas Senator Mark...
by Karl James & Company | Mar 14, 2017 | Blog, Branding, Corporate Reputation, crisis, data security, Executive Communication, Karl James & Company News, Karl James Services, Media Coaching, Public Relations, Reputation Management
A panel of crisis experts discussed ‘Managing Reputation Risk’ at the Wisconsin Institute of Certified Public Accountants Spring Conference March 16 at the Country Spring Hotel & Conference Center. Update: In his weekly column, Milwaukee Journal Sentinel Business...
by Karl James & Company | Feb 13, 2017 | Blog, Corporate Reputation, crisis, data security, Karl James Services, Litigation PR, Media Coaching, Public Relations, Reputation Management, Tips
Lawyers operate within the clearly-defined rules found in a court of law. Their clients, however, operate in the rough-and-tumble world of perception and reputation. Rules outside the courtroom lack clarity. Yet winning in the court of stakeholder opinion is equally...
by Karl James & Company | Oct 26, 2016 | Blog, Branding, digital marketing, Karl James Services, Public Relations, Tips
Karl James & Company Principal Owner Karl Robe, APR, offered insights on branding, public relations and more during a recent webinar (below). Cultivate by Standard Process hosted the webinar for chiropractors....
