by Karl James & Company | Jan 7, 2015 | Blog, crisis, Executive Communication, Karl James Services, Media Coaching, Public Relations
Reports of 12 dead, 11 injured at Charlie Hebdo in Paris stream across media. Worlds apart from one another, statements are issued from President Obama to Salman Rushdie to the Council on American-Islamic Relations and American Jewish Committee. The speed of issuing...
by Karl James & Company | Dec 22, 2014 | Blog, digital marketing, Executive Communication, Karl James Services, Marketing Communications, Public Relations, social media
There are myriad reasons to embrace the power of digital marketing. The most obvious are closely tied to its immediacy, directness and ability to be tracked. In fact, if used properly, digital marketing can be used to help track all of your marketing results,...
by Karl James & Company | Oct 20, 2014 | Blog, Branding, crisis, digital marketing, Executive Communication, Karl James Services, Public Relations, social media
A national retailer client of Karl James faced relentless online criticism from a consumer with a record of shaking down businesses on social media. The consumer turned to Facebook with baseless claims to secure compensation. All attempts to resolve the issue were...
by Karl James & Company | Oct 13, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Media Coaching, Public Relations
How could the gender-gaffe on pay equity made by Microsoft (MSFT) CEO Satya Nadella present an opportunity? Within all public relations crises, opportunities exist. It’s a matter of taking the actions that allow for those opportunities to become reality. If handled...
by Karl James & Company | Oct 7, 2014 | Blog, Executive Communication, Karl James Services, Media Coaching
Executive communication is learned. This clearly was on display at a recent health care forum with multiple speakers addressing a conference room full of executives. Of all the speakers, only one stood out. As these speakers were judged against one another, so too are...