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Public Relations: Bill Cosby’s Rape Response

by Karl James & Company | Nov 20, 2014 | Blog, Branding, crisis, Karl James Services, Media Coaching, Public Relations

The handling of rape allegations being made toward Bill Cosby raises a number of public relations strategy questions and confirms some Karl James public relations perspectives. We address a couple of these below. How does high-profile celebrity Bill Cosby seemingly...

Public Relations: Disarming Social Media Attacks

by Karl James & Company | Oct 20, 2014 | Blog, Branding, crisis, digital marketing, Executive Communication, Karl James Services, Public Relations, social media

A national retailer client of Karl James faced relentless online criticism from a consumer with a record of shaking down businesses on social media. The consumer turned to Facebook with baseless claims to secure compensation. All attempts to resolve the issue were...

Public Relations: Vagina Tax Spells Opportunity for Microsoft

by Karl James & Company | Oct 13, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Media Coaching, Public Relations

How could the gender-gaffe on pay equity made by Microsoft (MSFT) CEO Satya Nadella present an opportunity? Within all public relations crises, opportunities exist. It’s a matter of taking the actions that allow for those opportunities to become reality. If handled...

Public Relations Learnings: Ferguson Police Chief Tom Jackson

by Karl James & Company | Sep 30, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Public Relations

What’s truly motivating Ferguson Police Chief Tom Jackson’s recent public relations gambit to apologize to residents of Ferguson, Missouri? We can only speculate. Perhaps re-election by an angry electorate. Perhaps genuine commitment to repair a ripped community...

Public Relations: “What’s Working, What’s Not”

by Karl James & Company | Sep 16, 2014 | Blog, Branding, crisis, Karl James Services, Public Relations, Services

We are launching a new segment on our blog: “What’s Working, What’s Not.” The purpose of this segment will provide a means for a quick round-up of current events impacting brands, public relations and executive communications. Optics matter. The NFL is enduring...
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