by Karl James & Company | Oct 13, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Media Coaching, Public Relations
How could the gender-gaffe on pay equity made by Microsoft (MSFT) CEO Satya Nadella present an opportunity? Within all public relations crises, opportunities exist. It’s a matter of taking the actions that allow for those opportunities to become reality. If handled...
by Karl James & Company | Oct 2, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Media Coaching, Public Relations
This is the second in a series of observations about the public relations efforts by the Ferguson Police Department, specifically Police Chief Tom Jackson, following the officer-involved shooting of Michael Brown. Read the first installment here. Few executives are...
by Karl James & Company | Sep 30, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Public Relations
What’s truly motivating Ferguson Police Chief Tom Jackson’s recent public relations gambit to apologize to residents of Ferguson, Missouri? We can only speculate. Perhaps re-election by an angry electorate. Perhaps genuine commitment to repair a ripped community...
by Karl James & Company | Sep 23, 2014 | Blog, Branding, digital marketing, Executive Communication, Karl James Services, Public Relations, Services, social media
Much is being made of international terrorist organization ISIS’ superior use of social media and video. The same can be said for the Arab Spring in Egypt and the brand backlash against domestic violence among NFL players. What most pundits mischaracterize, however,...
by Karl James & Company | Sep 16, 2014 | Blog, Branding, crisis, Karl James Services, Public Relations, Services
We are launching a new segment on our blog: “What’s Working, What’s Not.” The purpose of this segment will provide a means for a quick round-up of current events impacting brands, public relations and executive communications. Optics matter. The NFL is enduring...
by Karl James & Company | Sep 8, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Public Relations
The National Football League mishandled public relations surrounding the domestic abuse of then-girlfriend to Baltimore Ravens running back Ray Rice. New video released today by TMZ Sports shows the punch that floored Rice’s girlfriend within an elevator....