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Public Relations: More Learning From Ferguson Police Chief Tom Jackson

by Karl James & Company | Oct 2, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Media Coaching, Public Relations

This is the second in a series of observations about the public relations efforts by the Ferguson Police Department, specifically Police Chief Tom Jackson, following the officer-involved shooting of Michael Brown. Read the first installment here. Few executives are...

A Tale of Two NBA Executives Handling of a Public Relations Brand Crisis

by Karl James & Company | Sep 8, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Public Relations

The National Basketball Association, yet again, finds its brand in a racially-charged public relations firestorm. Revelations from a recent email containing racially insensitive comments by NBA Atlanta Hawks’ owner Bruce Levenson is already playing out differently...
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