by Karl James & Company | Jan 7, 2015 | Blog, crisis, Executive Communication, Karl James Services, Media Coaching, Public Relations
Reports of 12 dead, 11 injured at Charlie Hebdo in Paris stream across media. Worlds apart from one another, statements are issued from President Obama to Salman Rushdie to the Council on American-Islamic Relations and American Jewish Committee. The speed of issuing...
by Karl James & Company | Dec 5, 2014 | Blog, crisis, Media Coaching, Public Relations, social media, Uncategorized
The future of law enforcement is online and on-the-line as citizen video devices expose U.S. communities to significant liability. Cameras are everywhere and police officer conduct is on display, creating more than just a public relations problem (see CNN’s...
by Karl James & Company | Nov 20, 2014 | Blog, Branding, crisis, Karl James Services, Media Coaching, Public Relations
The handling of rape allegations being made toward Bill Cosby raises a number of public relations strategy questions and confirms some Karl James public relations perspectives. We address a couple of these below. How does high-profile celebrity Bill Cosby seemingly...
by Karl James & Company | Oct 20, 2014 | Blog, Branding, crisis, digital marketing, Executive Communication, Karl James Services, Public Relations, social media
A national retailer client of Karl James faced relentless online criticism from a consumer with a record of shaking down businesses on social media. The consumer turned to Facebook with baseless claims to secure compensation. All attempts to resolve the issue were...
by Karl James & Company | Oct 13, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Media Coaching, Public Relations
How could the gender-gaffe on pay equity made by Microsoft (MSFT) CEO Satya Nadella present an opportunity? Within all public relations crises, opportunities exist. It’s a matter of taking the actions that allow for those opportunities to become reality. If handled...
by Karl James & Company | Oct 2, 2014 | Blog, Branding, crisis, Executive Communication, Karl James Services, Media Coaching, Public Relations
This is the second in a series of observations about the public relations efforts by the Ferguson Police Department, specifically Police Chief Tom Jackson, following the officer-involved shooting of Michael Brown. Read the first installment here. Few executives are...
