by Karl James & Company | Dec 28, 2020 | Corporate Reputation, crisis, karl james blog, Uncategorized
The following are real-life crisis management methods and messaging used by Karl James & Company to disarm an unrelenting, upset customer who took unfounded complaints to social media and beyond. Prior to our involvement, the attacks on this retailer went on for...
by Karl James & Company | Mar 14, 2017 | Blog, Branding, Corporate Reputation, crisis, data security, Executive Communication, Karl James & Company News, Karl James Services, Media Coaching, Public Relations, Reputation Management
A panel of crisis experts discussed ‘Managing Reputation Risk’ at the Wisconsin Institute of Certified Public Accountants Spring Conference March 16 at the Country Spring Hotel & Conference Center. Update: In his weekly column, Milwaukee Journal Sentinel Business...
by Karl James & Company | Feb 13, 2017 | Blog, Corporate Reputation, crisis, data security, Karl James Services, Litigation PR, Media Coaching, Public Relations, Reputation Management, Tips
Lawyers operate within the clearly-defined rules found in a court of law. Their clients, however, operate in the rough-and-tumble world of perception and reputation. Rules outside the courtroom lack clarity. Yet winning in the court of stakeholder opinion is equally...
by Karl James & Company | Jan 24, 2017 | Blog, Branding, Corporate Reputation, crisis, Executive Communication, Karl James Services, Media Coaching, Public Relations, Reputation Management, social media, Tips
Fake news is coming. In fact, it’s already here. And has been for some time. The presidential election of Donald Trump just brought it front and center for all of us. The aftermath of reporting on the impact of fake news and what to do about it...
